TERMS & CONDITIONS

This website is owned and operated by Retro Violet Studios. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors 3D assets, consultation bookings, and services which include but are not limited to: 3D animation and modeling, video production, marketing and branding, graphic and website design. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our products are listed on the website and the prices for services may be discussed and agreed upon verbally via Zoom video or phone call, by text, or by email. We reserve the right to change our prices for products displayed at any time, and to correct any pricing errors that may inadvertently occur. Additional information about pricing may be requested at any time by contacting info@retrovioletstudios.com.

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be invoiced to you via email, and fees for product purchases will be charged to an authorized account at checkout. A late fee may be charged for services that have not been paid within agreed upon timeline, or for projects that have not been finished within agreed upon timeline due to client not following through (for example, photos and information not sent to Retro Violet Studios within agreed upon timeline for completion). Services must be paid in full before Retro Violet Studios begins work, with some exceptions in which half payment is to be submitted before the start of work, and the final half submitted upon completion of projects. Product or service delivery, or ownership of new websites, will not be given until payment is completed in full. All payment arrangements will/must be agreed upon in writing by both parties before work begins.

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Fees may be added for rush jobs, which are requested for completion within a timeline shorter than standard timelines for similar projects. Rush fees will be discussed and agreed upon before start of project, and fees must be paid before start of project.

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Retro Violet Studios does not offer refunds or discounts on any digital products or services, nor can refunds be given on any production work, whether in person or remote, and no refunds will be given for expenses incurred from 3rd party advertising, marketing, etc. Payments are non-transferable and non-refundable in exchange for other services if the client decides after payment that they want something other than what the original payment was for. Refunds and discounts will not be provided for services that do not meet expectations, nor for services not performing as expected, including but not limited to the service being hindered by lack of communication by the client, lack of content or other files required for services from the client, or inability to access client accounts (such as ad services or social media accounts).

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We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

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We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

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You agree to indemnify and hold Retro Violet Studios harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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To the maximum extent permitted by applicable law, in no event shall Retro Violet Studios, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Retro Violet Studios assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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You agree to receive from time-to-time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

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These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Texas, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Killeen, TX. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.